If your XGIMI MoGo Pro Plus shuts down automatically, you can check the following tips to find the solution.
1. Check if the battery is depleted.
2. Check if the adapter is properly working? If yes, you can reconnect the adapter again.
3. Any error report before shutting down. You can collect the error code and find solutions.
If you can’t find any problems and solutions, you can find the 12-digit SN number and order ID and contact the XGIMI service.
You can find your projector system information according to the following steps: Settings>Device Preferences>About.
You can find the device name, model, serial number, and kernel version of your projector.