Some users may run into a problem that Philips NeoPix Prime 2 Projector won’t produce any sound when connected to PC.This tip will show you how to troubleshoot Philips NeoPix Prime 2 Projector PC connection.
No sound when you connect your computer via HDMI cable solution
• Check that the sound is activated on the computer.
Only the home menu appears and not the image from the connected computer solution
• Check that the VGA output of the computer is turned on.
• Check if the resolution of the computer is set to 1920*1080 (for VGA connection) or 1080P (for HDMI connection).
• Check if the cables are connected to the correct sockets.
• Check that the external device is turned on.
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