KEEPWISE projector adopts IR-based remote control. You can try the following solutions if the remote doesn’t work.

  • Check whether the battery is depleted. Try to replace a new pair of batteries.
  • Points the remote control to the IR receiver of the KEEPWISE projector.
  • Walk close to the KEEPWISE projector when you use the remote control.
  • Don’t cover or block the IR receiver.
  • Clean the IR receiver on the projector and the IR transmitter on the remote with a soft cloth.
  • You can use the shortcut buttons on the top of the projector temporarily.

If all the solutions above don’t work, try to replace a new remote control.

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