Why BenQ Projectors Can’t Detect 3D Signal?

Some BenQ users find that their projectors can’t detect 3D signals. This post will list some solutions to the problem.

• If the source gives the correct 3D information to the BenQ projector, the projector will switch to 3D automatically.
• If your source is from PC or steaming content, please select the correct 3D format via OSD Display > 3D > 3D mode.
• Check the user manual and make sure that the resolution of your content supports 3D.
• Press the DLP Link button on your 3D glasses to resync the projector and 3D glasses.
• Please try to change the HDMI EDID setting to Standard.

If the problem persists, you can contact your BenQ service center or report the problem for more assistance.