Here are some problems that happens the most frequently when viwers are using Anker Nebula Mars II Pro Projector, follow the tips below you may troubleshoot the issues.

Anker Nebula Mars II Pro Projector Troubleshooting

  1. Could not turn on the projector with the remote control?
    • Hold ANKER Nebula Apollo Wi-Fi Mini Projector - icon9for 2 seconds on the projector to turn it on.
    • When powered off, you cannot use the remote control to turn it on.
  2. The remote control doesn’t work?
    • Make sure the battery is already installed in the remote control.
    • Replace the batteries.
  3. Blurred image?
    • Rotate the focus adjusting knob.
  4. Reversed projection image?
    • Press ANKER Nebula Apollo Wi-Fi Mini Projector - iconto access the home menu, select [Settings] > [Projector
    Mode] and switch to the correct state.
  5. Cannot connect to a Wi-Fi network?
    • Refresh the list of available networks and retry.
    • Reboot the wireless router or the projector and retry.
  6. How do I update the firmware?
    • When a new version is detected you will be asked to reboot and update.

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